These protocols address how companies should inform the public of recalls and food safety issues in human and pet food.

Co-founder and CEO Ruth Stedman believes the cooking method is a big differentiator in specialty pet food segment.

New guidelines announced in response to some cases where companies refused to voluntarily recall unsafe products.

Agency believes taking action can improve the efficiency of recalls.

FDA and CDC said cross-contamination presents a risk to pets and people.

Dr. Gerardo Perez-Camargo joins the company from Nestle Purina.

Packaged Facts reports on dominance of the retailer in a fast-growing online retail segment.